HEIR Receptionist

We are expanding our Front of House Team and have a part time position available for one organised and motivated individual to join the gang!

Job description:

Overseeing  reception duties to the highest standards and maintaining excellent customer care at all times. 

A front of house team member fulfills a highly important administrative role which is focussed on supporting the team and company to achieve seamless, impactful and result led services

Specifications

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  • Support the business with day to day admin tasks across all company related business

  • Oversee the day to day running of the HEIR Salon & Education receptions.

  • Assist the salon owner on the day to day running of the business.  

  • Oversee and advise on all Health & Safety issues relating to this business. 

  • Report any accidents or dangerous occurrences.

  • Manage databases and spreadsheets.

  • Uphold and promote equality and diversity in carrying out all duties. 

  • Advertise approved images of salon work through HEIR Salon approved social media, using correct tags and connecting with suppliers.

  • Update HEIR salon social media inline with marketing plan

  • Consistently deliver exceptional customer service

  • Manage salon touch points including telephone, email and social media

  • Book and manage salon appointments

  • Manage customer payments and salon banking

  • Monitor and ship online sales



    Employment package

  • a minimum of 6 hours per week to start

  • a guaranteed monthly wage plus opportunities for commission

  • a company pension

  • HEIR Employee wellness: access industry specific mental health support plus corporate discount at a state of the art gym

  • paid holidays

  • free hair services

  • immediate start available

Closing Date for applications Tuesday 5th October 2021